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6 Winning Ways to Handle Customer Disputes

Sometimes making a customer happy is a tall order and there will be plenty of times where it’s an impossible task. Some will leave unhappy, some will head straight for social media, and others will...

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Four Toxic Bosses and How Not to Be One

It’s not something you like to think about but there are probably employees that work for you that don’t like you. To think that everybody who works for you is going to have nothing but positive...

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Is Your Commitment Engine Running?

I’m a huge fan of John Jantsch, the founder of Duct Tape Marketing. So when his book, The Commitment Engine, came out, I dove right in. The book wasn’t what I expected. I guess I’m jaded from reading...

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10 Ways to Boost Your Search Engine Results

You probably know by now the importance of being found through search engines. That one little site — whether it’s Google, Bing, or Yahoo, is what people use every day to find answers to questions,...

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The Five Most Common Mistakes of Small Business Owners and How to Learn From...

We’ve all made mistakes as entrepreneurs, but the key is to figure out how we can learn from them.  When we say our webinars are ‘presented for entrepreneurs, by entrepreneurs’, we really mean it, and...

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10 Things You Should Do For Your Business This Summer

Summertime gets the short end of the stick when it comes to businesses. At the start of the year, everyone’s diving into New Year’s Resolutions. At year’s end, business owners are reviewing the year...

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Upcoming Webinar: How to Raise Finance for a Growing Business

Raising finance for business expansion may be a pitfall for many SBOs, but it doesn’t have to be. Raising finance to facilitate business growth — as many entrepreneurs will be aware — can be fraught...

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The Art of Successful Networking—Online and Offline

You will meet thousands of people throughout your small business career, most likely while attending a business event, seminar, trade show or conference—but you need to know how to convert these...

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How Google Plus Helps Customers Find YOU

Everyday people are using Google to find businesses just like yours, but for some reason, Google Plus—Google’s social networking site—remains a mystery to so many business owners. Why? Perhaps it’s...

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10 Tips & Tools to Start a Small Business (Without Breaking the Bank)

Starting a business is no easy undertaking. It requires plenty of planning, as well as resources like money and staff (unless you’ll be running it as a solopreneur). Get off on the right foot with...

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