6 Winning Ways to Handle Customer Disputes
Sometimes making a customer happy is a tall order and there will be plenty of times where it’s an impossible task. Some will leave unhappy, some will head straight for social media, and others will...
View ArticleFour Toxic Bosses and How Not to Be One
It’s not something you like to think about but there are probably employees that work for you that don’t like you. To think that everybody who works for you is going to have nothing but positive...
View ArticleIs Your Commitment Engine Running?
I’m a huge fan of John Jantsch, the founder of Duct Tape Marketing. So when his book, The Commitment Engine, came out, I dove right in. The book wasn’t what I expected. I guess I’m jaded from reading...
View Article10 Ways to Boost Your Search Engine Results
You probably know by now the importance of being found through search engines. That one little site — whether it’s Google, Bing, or Yahoo, is what people use every day to find answers to questions,...
View ArticleThe Five Most Common Mistakes of Small Business Owners and How to Learn From...
We’ve all made mistakes as entrepreneurs, but the key is to figure out how we can learn from them. When we say our webinars are ‘presented for entrepreneurs, by entrepreneurs’, we really mean it, and...
View Article10 Things You Should Do For Your Business This Summer
Summertime gets the short end of the stick when it comes to businesses. At the start of the year, everyone’s diving into New Year’s Resolutions. At year’s end, business owners are reviewing the year...
View ArticleUpcoming Webinar: How to Raise Finance for a Growing Business
Raising finance for business expansion may be a pitfall for many SBOs, but it doesn’t have to be. Raising finance to facilitate business growth — as many entrepreneurs will be aware — can be fraught...
View ArticleThe Art of Successful Networking—Online and Offline
You will meet thousands of people throughout your small business career, most likely while attending a business event, seminar, trade show or conference—but you need to know how to convert these...
View ArticleHow Google Plus Helps Customers Find YOU
Everyday people are using Google to find businesses just like yours, but for some reason, Google Plus—Google’s social networking site—remains a mystery to so many business owners. Why? Perhaps it’s...
View Article10 Tips & Tools to Start a Small Business (Without Breaking the Bank)
Starting a business is no easy undertaking. It requires plenty of planning, as well as resources like money and staff (unless you’ll be running it as a solopreneur). Get off on the right foot with...
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